Privacy Policy

Overview

AgentKong ("we," "our," or "us") operates an AI sales agent platform that allows businesses to deploy and build AI sales agents without coding. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, and other contact details
• Payment Information: Billing details processed securely through Stripe (we don't store credit card numbers)
• Business Information: Company details and preferences for your AI agents
• Communications: Messages, conversations, and interactions with our AI agents

Information We Collect Automatically

• Usage Data: How you interact with our platform
• Device Information: Browser type, IP address, and device identifiers
• Analytics Data: We use Google Analytics and Facebook Pixel to understand how our service is used

How We Use Your Information

We use your information to:

• Provide and improve our AI sales agent services
• Process payments and manage your account
• Train and maintain your AI agents (using your conversation data)
• Send important updates about your account or our services
• Provide customer support
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We only share information in these limited circumstances:

• Service Providers: We work with trusted partners like OpenAI (for AI processing) and Stripe (for payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

Data Storage and Security

• Your data is stored on secure servers in the United States
• We use industry-standard security measures to protect your information
• Your conversation data is retained as long as you have an active account
• When you delete your account, all your data is permanently removed

Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and all associated data
• Export your data in a portable format
• Opt-out of marketing communications

For EU residents, you also have additional rights under GDPR, including the right to object to processing and data portability.

Cookies

We use essential cookies to make our website work properly. We don't use tracking cookies beyond our analytics tools mentioned above.

International Users

Our services are available globally. By using AgentKong, you consent to the transfer of your information to the United States, where our servers are located.

Children's Privacy

Our services are not intended for children under 13. We don't knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes by email or through our platform.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Email: hello@agentkong.ai